Luggage Storage in Tokyo: Compare Prices and Pickup Times

If you would like to keep exploring after checkout, leaving your bags somewhere on your way out makes getting around easier. On a day when you are departing from Tokyo Station, whether the hotel or the station is easier to return to can help you choose.

Try asking your accommodation about its storage fee and collection deadline first. If storage is free and you can stop there on your way out, leaving your bags there is an option. Lockers or shop storage may suit a day when you would rather go straight to the station.

Compare Prices for One Bag First

These examples are for storage with collection on the same day. Try adding any reservation fees and the cost of a detour to the prices below when comparing your options.

“Combined dimensions” means height + width + depth. For example, 70 × 50 × 30cm totals 150cm. The “longest side” is just the longest of those measurements: 70cm in this example. For a locker, each side needs to fit inside the compartment, including wheels and handles; the total alone is not enough.

Collecting Bags at Tokyo Station Around 20:00

At Tokyo Station, the most convenient counter depends on whether you are inside or outside the ticket gates. If you are heading out sightseeing without taking a train, a counter outside the gates may suit you. For storage inside the gates, try factoring in the ticket needed to enter too. Looking at your exit gate and storage location on the official Tokyo Station map before setting off can make the route easier to follow.

For example, these are published counter rates for two suitcases, each totaling 150cm and weighing 15kg, stored from midday until 20:00 on the same day. They exclude tickets and other travel costs.

If one adult enters just to leave the bags, goes out into the city, and enters again to collect them, two ¥160 Tokyo Station platform tickets add ¥320. A regular platform ticket allows one entry for one person. In this example, the total including storage for two bags at Gransta is ¥2,320. Companions entering the gated area need their own admission tickets too.

Buy platform tickets on the day of use from a station ticket machine or member of staff. Enter through the gate with your ticket, leave your luggage, then exit. Buy another ticket when you return to collect your bags. Platform tickets do not allow you to board trains. If a time limit is printed on the ticket, leave within that time.

For one large backpack, taking a 70 × 50 × 30cm, 15kg bag stored and collected the same day as an example, a shop applying ecbo’s base rate costs ¥800 and the Gransta counter costs ¥1,000. With one adult making the two platform-ticket entries described above, the Gransta total is ¥1,320. Sagawa outside the gates costs ¥1,500. If your accommodation offers free storage and you can return there, the storage cost is ¥0. For ecbo, compare the particular shop’s fee and pickup hours as well.

Gransta’s M size covers combined dimensions over 100cm and up to 200cm. The counter accepts bags with combined dimensions under 250cm, a longest side up to 2m, and weight under 30kg. Sagawa prices by combined dimensions; 161cm and above costs ¥2,000 per bag.

The Gransta cloakroom is location ① on the official basement map. Look for the Silver Bell meeting area (Gin no Suzu Hiroba). Location ② is a different storage counter; checking the name on your booking makes it easier to know which one to head for. For Sagawa, head toward the Nihombashi Exit and check the final location on the map on its official page.

Once you have compared prices, take a look at availability for the day too. Gransta’s information page links to ecbo cloak bookings, while Sagawa offers web reservations through its official page. Check the booking screen for the price when reserving online.

If you expect to return around 20:00, choose somewhere with some breathing room before its pickup deadline. For sightseeing past 21:00, shop storage with later collection may suit your itinerary better than these two counters. If you are traveling with children and several large bags, the elevators on the station map are useful to check too.

Coin Locker Prices and Reservation Fees

If an available locker fits your bags and you will return to the same station, you can leave them without queuing at a counter. JR East gives these examples of standard Tokyo Station rates.

These are not uniform prices across Tokyo. Multi Ecube M and L lockers may have peak-period surcharges of ¥100–200. Check the compartment dimensions, including room for wheels and handles, to see whether your bag will fit.

The Multi Ecube FAQ says standard-plan reservations add ¥500 per locker to the usual usage fee, and another day’s charge starts at 2:00. For example, reserving one locker with a ¥1,000 usage fee costs ¥1,500 in total; two cost ¥3,000. If the usage fee on the booking screen already includes a peak-period surcharge, there is no need to add it again.

You can check availability with Multi Ecube search. A locker shown as available may fill before you arrive unless you reserve it. Access hours and payment methods depend on the location and machine. Keep the key, collection slip or IC card used to lock it until you have collected your bags.

Using a Reserved Locker

For a Multi Ecube web reservation, follow the official instructions in this order. If you have not reserved, follow the screen on the locker you use.

1. Check the location and locker name in your confirmation email, then head to that locker. Have your reservation number or QR code ready.
2. On the control panel, choose the Multi Ecube drop-off option in the menu for web reservations. Enter the reservation number or scan the QR code to open the door.
3. Put your bags in the compartment shown and lower the lever to lock it. Photograph the number and location sign, and keep the confirmation email until collection.

To collect your bags, choose “取り出す” (toridasu / “collect”) at the same locker and use your reservation number or QR code. Keeping the locker name as well as the station name helps you return to the right place.

Book Storage at a Shop

A shop can be an option when your bags will not fit in a locker or you would like to leave them near a sightseeing spot away from a station. Search through ecbo cloak or Bounce and enter your drop-off and pickup dates and times, plus the number and types of bags.

ecbo cloak Prices and Sizes

ecbo cloak’s base rates are ¥500 per item with a longest side under 45cm, and ¥800 for 45cm or more. The “suitcase” category is based on size, not shape, so a travel backpack measuring 45cm or more also falls into the ¥800 category. Some stations and other locations have different prices; not every shop charges ¥800.

At a shop applying the ¥800 base rate, two suitcases for one business day cost ¥1,600. Crossing into another business day adds a charge, so even storage under 24 hours can cost two days’ fees. Bags can weigh up to 20kg. For an unusually shaped or sized item, try asking the shop whether it can accept it.

Bounce for Late Pickup

Bounce lists shops with late opening hours. One example, Big Echo Yaesu Main Store, is listed as a 6-minute walk from Tokyo Station and open 24 hours. A shop like this may fit plans that run past the station counters’ pickup deadlines. The walking time is the listing’s estimate, not the time from a train platform.

The shop is listed from ¥850 per day, but that is not a total for two suitcases. Follow Bounce’s booking steps, enter your bag types, quantities and dates, and compare the total before paying. If you are also leaving family members’ backpacks or shopping bags, include them in the count. On a day when price matters most, free hotel storage or an available locker may work better.

Once booked, save the confirmation email and Bookings page. Show the shop the QR code or PIN on your reservation when you arrive. Bookings also shows directions and drop-off and pickup times, so you can check it before setting off and before returning for your bags.

The official cancellation guidance says cancellations at least 1 hour before scheduled drop-off are refunded to the original payment method; those less than 1 hour before are returned as Bounce Credits. “Free cancellation” can therefore mean credit for a future visit rather than a last-minute refund to your card.

You can also search Multi Ecube for station lockers or ecbo cloak for shop storage. Try looking for a place that fits your pickup time and onward route.

Airport-to-Hotel Delivery

Delivery can save a trip to your hotel to leave bags before heading out from the airport. Check the delivery day and time first, and keep anything you will need before then in your hand luggage. Before sending your bags, check that your hotel can receive them too.

If those conditions do not fit your plans, try comparing Yamato Transport’s and JAL ABC’s service areas and acceptance times too.

Yamato Transport’s Airport TA-Q-BIN

For Airport TA-Q-BIN, the published cash rates within Kanto are ¥2,040 for size 120 and ¥3,020 for size 160. Shipments from Narita or Haneda add a ¥660 counter fee, making the totals before discounts ¥2,700 and ¥3,680. You can check the destination and bag conditions with the official rate calculator.

Haneda also has a separately priced same-day service accepting bags by 11:00 for delivery to eligible hotels from 18:00. Not every accommodation within the service area is necessarily eligible.

For standard hotel-to-airport delivery on your return journey, send bags 2 days before the flight, or 3 days from some areas. The separate same-day service to Haneda accepts bags by 11:00 at designated Tokyo offices. Airport collection runs 17:00–21:00 for domestic flights and 17:00–23:00 for international flights, with further conditions depending on the flight. Arrange this separately from standard delivery from your hotel.

JAL ABC Airport Delivery

JAL ABC also handles airport-to-hotel delivery. Arrival-delivery rates from Narita or Haneda’s international terminals (Terminals 2 and 3) to Kanto are ¥1,950 for size 120 and ¥2,820 for size 160. Shipments from Haneda Terminal 2 add a counter fee of ¥500 per bag. The ¥500-per-bag fee for specifying a carrier is a separate charge, and some areas and remote islands also cost extra. These are not same-day delivery rates.

Prices differ in the reverse direction, from hotel to airport. Reservations open 30 days before departure. Booking and actual pickup deadlines vary by route. Airport-to-hotel shipments are arranged at the counter on arrival.

When Storage Does Not Go to Plan

Missing Haneda’s 16:00 Delivery Acceptance Deadline

If you have booked through Klook, open the booking in your reservations and choose “Chat with Klook” for help. Cancellation and refund eligibility depend on your plan’s conditions, so a flight delay does not necessarily entitle you to a refund. If you cannot arrange delivery that day, taking your bags to the hotel yourself avoids uncertainty about when you will receive them.

If the expected delivery time passes, use the same chat with your reservation number ready. Try asking the hotel whether your bags have arrived too.

Lockers and Nearby Shops Are Full

Before moving to another station, try the staffed counters at the same station or shop storage on your route back. Detouring for a cheaper place can add travel costs and collection time. Booking a shop before heading there can save another search when you arrive.

You May Be Late for Pickup

As soon as you think you may be late, contact the shop during its opening hours and ask whether you can still collect your bags that day. Bounce lets you contact the shop and check its hours from the booking screen. Collection after closing is not guaranteed, so leaving some time between pickup and your flight or train makes the journey easier. Keep the booking and shop-contact instructions handy.

You Have Lost the Locker Key or Collection Slip

Contact the management company shown on the locker. The Multi Ecube FAQ also links to chat support for problems such as being unable to open a locker. Photographing the locker number and location when leaving your bags makes it easier to explain which locker you used.

Taking Luggage on the Shinkansen

If you are traveling onward from Tokyo to Kyoto or Osaka, for example, and will not return to Tokyo for your bags, taking them with you or arranging delivery may fit better than storage. Under the oversized baggage rules for the Tokaido, Sanyo, Kyushu and Nishi Kyushu Shinkansen, suitcases and similar luggage totaling over 160cm and up to 250cm require a seat reservation with an oversized baggage space or another designated baggage facility. Bringing this luggage without the required reservation incurs a ¥1,000 fee. Suitcases totaling over 250cm cannot be brought aboard. Strollers, musical instruments and sports equipment have separate treatment.

This reservation rule does not apply to every Shinkansen line. Check the route you will use from Tokyo, and take a look at the Shinkansen booking guide too.

Choosing where to leave your bags gets easier when you start with where you are heading after pickup. A day when you return to the hotel, a departure from Tokyo Station, or an evening spent exploring each calls for a different spot. Find somewhere that fits your plans and head out with less to carry.

Related Articles

• Finding Your Way Around Tokyo Stations
• Payment Methods in Tokyo
• Free Observation Decks in Tokyo